Introduction

It is a requirement of all General Practitioners’ Surgeries to have a Patient Participation Group (PPG).

Our group had our first meeting in January 2023. We believe we have developed a good working relationship with the Surgery Team.

Our local Group is known as Stillington Patient Participation Group (Stillington PPG) and normally meets 4 times per year.

Terms of Reference

The aim of Stillington PPG is to represent all patients within Stillington Surgery and work in partnership with GP’s and Practice team to improve services for patients.

Stillington PPG Aims

• To give patient representatives and Stillington Surgery staff the opportunity to meet and discuss topics of mutual interest.
• To provide a methodology for patients to become more involved and make suggestions to improve the Healthcare services they receive.
• To work to continuously improve the way patients and Healthcare Staff work together for mutual benefit.
• To understand issues from patient complaints and/or surveys and contribute to action plans toward Healthcare service improvements.
• To develop appropriate methods of communication to attempt to provide the widest possible sharing of information with Stillington Surgery patients.
• To help make Stillington Surgery patients aware of support services available from Stillington Surgery.

Code of Conduct

• No Stillington PPG volunteer will have access to any medical records or any other confidential information for any individual.
• All discussions within Stillington PPG will remain confidential.
• Action points from meetings will be published on Stillington Surgery website and on Surgery notice boards.
• Stillington PPG members will not use meetings to resolve their own personal issues but aim to reduce the number of overall complaints.
• Stillington PPG members will be prepared to challenge the Practice as a critical friend.
• An AGM will be held in summer of each year.
• Officers (Chair, Deputy Chair, Secretary Treasurer) will be elected, as necessary.  PPG members and serve a 2-year term for a maximum of 3 terms.
• A quorum for a meeting will be 50% of PPG members and 1 Stillington Surgery Practice Team member.
• Ideally, one of the Practice Partners will attend meetings

Stillington PPG members

A number of volunteers (12) have come forward from a number of local villages to represent Stillington Surgery patients’ views.
The aim is to have a diverse range of ages as well as an appropriate gender and ethnicity mix.

Your current PPG village representative are: 
Huby: None
Sheriff Hutton: Gail Lazenby
Stillington: Alison Holt, Elizabeth Hurst, Bev Law, Yvonne Murphy, John Pollock, 
Alison Sutherland, Jane Wilson, Matthew Smith, Jane Coope, Mary Carrington
Sutton on the Forest: Chris Franklin  
Contact with PPG members can be made by email to stillingtonppg@btinternet.com or in writing to Stillington Surgery.

The PPG will meet again on Thursday 5 Febuary 2026 and meeting minutes will be shared here.